Shipping policy

Thank you for shopping with Fureyez!We are committed to delivering your orders in a reliable and timely manner. Please review our Shipping Policy to understand how we process and deliver your orders.

Order Processing Time

Order cut-off time: 5:00 PM (EST)
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.

Shipping Time

We work with international and fulfillment partners, so shipping times may vary depending on your location:

United States: 7–12 business days

Please note that delivery times are estimates only and may vary due to carrier delays or external factors.

Shipping Costs

Shipping fees: $4.99 USA any location.
In some cases, we may offer free shipping promotions.
All shipping fees are clearly displayed before completing your order.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status online.
If you do not receive tracking details within 5 business days, please contact our support team.

Contact Information

If you have any questions regarding shipping, please contact us.

We aim to respond within 24 - 48 business hours.

Delays & Unexpected Issues

Although we strive to deliver on time, delays may occur due to:

Customs processing
High order volume
Courier delays
Weather conditions or other unforeseen disruptions

We appreciate your patience and understanding in such cases.

Customs, Duties & Taxes

International orders may be subject to customs duties or import taxes depending on your country.
These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about your order or shipping, please contact us:

Fureyez Customer Support
Email: support@fureyez.com
Phone: +1 (909) 500-0340
Website: https://www.fureyez.com
Address: 8375 Sultana Ave, Unit 2, Fontana, CA 92335, United States

Thank you for choosing Fureyez!